How Bellissima Streamlined Operations and Enhanced Efficiency with Supply'd
Bellissima Italian Pantry, a family-owned business offering premium Italian ingredients, fresh pizza, pasta, and homemade cakes, has transformed its operations with Supply'd. Before using Supply'd, managing orders from multiple suppliers for both their retail store and production kitchen was a cumbersome process. With Supply'd, they’ve centralised ordering, enabling them to efficiently manage inventory and ensure the kitchen always has the necessary ingredients for both their retail and manufacturing needs. This streamlined approach has reduced stock shortages, improved order accuracy, and allowed Bellissima to focus on delivering high-quality products to their customers.
Handling orders from both retail and wholesale customers was another challenge for Bellissima. By using Supply'd, they now manage all orders—whether from the retail store or wholesale clients—on a single platform. This integration provides full visibility of stock levels, making it easier to manage inventory, track sales, and fulfil orders across multiple sales channels. Having one system for all orders has improved efficiency and accuracy, ensuring smoother operations and a better overall customer experience for both retail and wholesale segments.
The integration of Supply'd with Square has been a game-changer for Bellissima’s product and order management. By syncing Square’s point of sale system with Supply'd, Bellissima can now track inventory in real time, preventing stock-outs and overselling. This integration also simplifies the financial side of operations, as sales data from Square automatically flows into Supply'd, providing accurate, up-to-date financial reporting. This seamless connection between sales, stock, and accounting has reduced manual processes and made managing the business more efficient overall.
Managing cake pre-orders for in-store pick-up has also become much easier with Supply'd. By tracking pre-order details such as pick-up dates, customisation requests, and specific ingredient needs, Bellissima can better schedule production to ensure cakes are ready on time. This improved order management helps them meet customer expectations, reduce last-minute rushes, and optimise production schedules.
