Only Mine Chocolate Expands Operations and Efficiency with Supply'd

Only Mine, a premium chocolate brand known for its artisanal, handcrafted products, faced significant operational challenges as its business grew. Initially catering to local markets, the company’s increasing national distribution led to complexities in managing orders, inventory, and production. With a small team and rising demand, Only Mine needed a solution that could streamline their operations while maintaining their signature product quality and customer satisfaction.

Before adopting Supply'd, Only Mine struggled with managing orders from multiple sales channels, including eCommerce, wholesale partners, and direct-to-consumer sales. Their reliance on manual processes created inefficiencies, leading to delays in order fulfilment, inventory mismanagement, and difficulty coordinating production schedules. With limited resources and a growing customer base, Only Mine required a more efficient system to manage operations and scale their business.

By implementing Supply'd, Only Mine was able to centralise their order management, inventory tracking, and production scheduling all in one platform. This allowed them to streamline operations across retail, eCommerce and wholesale channels, reducing order processing times and minimising inventory discrepancies. The production module within Supply'd enabled the team to schedule chocolate production runs with greater accuracy, track batches, and manage costs effectively. As a result, Only Mine reduced fulfilment time by over 40%, improved inventory control, and optimised production efficiency. With integrated reporting tools, they gained valuable insights into sales trends, which enhanced forecasting and strategic decision-making, positioning Only Mine for continued growth in the competitive chocolate market.