Consistent Operations Across Stores with Supply’d ERP and Square

This Earth This Food operates two popular wholefood stores in St Kilda and Brunswick East, known for their curated range of organic groceries and eco-conscious products. While their values were strong, their systems were not. The old POS setup offered no clear visibility across stores, made stock control frustrating, and required too much hands-on effort to manage pricing and purchasing. When key team members were off sick, things often stalled—others couldn’t easily pick up where they left off.

Switching to Supply'd ERP alongside Square POS changed all that. The team now runs both stores on a single connected system where purchasing, inventory, and pricing are handled centrally. Creating purchase orders is quick, receiving stock is as simple as scanning with a PDA, and invoices are scanned automatically to detect price changes and missing items. With processes clearly defined and accessible, any team member can step in and keep things moving—no need for guesswork or chasing details.

At the counter, Square integrates seamlessly with Supply'd. Products, prices, and categories are pushed from Supply'd into Square, and sales flow back automatically—keeping stock and pricing in sync without manual work. While the two stores operate independently in terms of stock, Supply'd ensures consistency across systems so each location can run smoothly without needing constant oversight.

By simplifying operations and improving visibility, This Earth This Food has gained resilience and flexibility. Whether managing supply, tracking margins, or covering shifts, their team can now respond faster and more confidently—delivering a better experience for both staff and customers.