How Wholefood Merchants Tamed a Large Catalogue Stored Across Multiple Warehouses

Wholefood Merchants, Australia's largest whole food store, manages over 40,000 products across more than 600 suppliers. To streamline their operations, they turned to Supply'd, reducing their ordering time by over 75% with the innovative scan-to-order feature. Rather than ordering by supplier, staff now scan items, with smart predictions guiding them on what and how much to order, ensuring stock levels remain optimal. Orders are placed with suppliers at the click of a button.

Managing a significant amount of back-of-house stock across multiple warehouses, Wholefood Merchants relies on Supply'd to make inventory management simpler and more efficient. The system ensures stock is consistently replenished without overordering or risking expiry, providing a more reliable flow of products throughout their supply chain.

Supply'd also offers seamless product management, allowing Wholefood Merchants to easily update pricing and product information, which is automatically reflected across their POS and website. With all orders synced into Supply'd, they benefit from centralised reporting that offers insights into margin performance, slow sellers, and other key metrics, helping the team ensure stock is always moving and the business operates efficiently.