Madhouse Bakehouse
All-Australian wholesale bakery.
View case studySupply'd order management software streamlines your order management by simplifying sales orders for B2B and B2C, automating delivery and invoice dates, and applying customer-specific pricing. Easily generate and customise invoices, accept secure payments, and track inventory batches end-to-end. Customers can place orders through their free Supply'd Lite accounts, while you centralise all order data and sync with accounting and shipping platforms like Xero, MYOB, and Shippit.
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Smart Order Inbox lets your customers email their purchase orders as PDFs, and Supply'd Intelligence takes care of the rest—automatically reading the order, extracting key details, and creating a sales order ready for review. It’s a faster, smarter way to capture inbound orders without manual data entry, saving time, reducing errors, and keeping your sales orders flowing effortlessly.
With Supply'd order management software, centralise all your orders by seamlessly integrating with your point of sale or eCommerce platform. Pull in orders from multiple sales channels and view your sales data in one unified dashboard. Track inventory batches throughout the entire process, while keeping all related notes and files organised within the system. Effortlessly sync your sales orders to accounting platforms like Xero and MYOB, as well as shipping services like Shippit, ensuring a smooth, connected workflow across your business. This creates a single source of truth for your inventory and financials, eliminating the need for manual journals or double-entry.
Centralise all your customer management in Supply'd, eliminating the need for multiple systems and delivering complete control from any device. Easily add and edit customers, define contacts and their notifications, manage multiple locations, and create handy pantry lists of favourites for seamless order entry. Apply credits automatically, set payment terms and methods, and monitor credit holds—all in one place. Gain valuable insights with reports on sales, margins, and dormant customers, and seamlessly integrate with popular accounting and marketing platforms like Xero, MYOB, QuickBooks, MailChimp, and MailerLite. With Supply'd order management software, customer management becomes simpler, smarter, and fully connected.
Supply'd order management software streamlines your purchasing by allowing quick creation of orders, seamless stock-level-based reordering, and direct ordering from the marketplace. Use PDA scanners to scan and place orders, track deliveries, and integrate inventory with batch tracking. Centralise all order data, notes, and files, and sync purchase orders with accounting platforms like Xero, QuickBooks, and MYOB for seamless management.
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Smart Purchasing uses Supply'd Intelligence to automatically build purchase orders for your chosen suppliers—factoring in demand forecasting, current stock, incoming stock, and your minimum hold levels. It even checks for refill opportunities from other warehouses before raising new orders. Review, adjust, and send—all in a few clicks in Supply'd order management software.
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Leverage the power of Supply'd Intelligence to streamline invoice management from end to end. Our AI-driven invoice scanning pinpoints discrepancies by comparing uploaded invoices against your purchase orders and received stock—instantly revealing errors and their impact on margins. Automatically calculate Landed Costs, update future buy prices, and schedule payments with ease. With Supply'd order management software, invoice management becomes smarter, clearer, and more efficient.
Learn moreBring all your suppliers together in one place with Supply'd for streamlined supplier management. Easily add and edit supplier details, track contacts and ordering preferences, and assign unique pricing, carton quantities, and SKUs to their products. Maintain control with order minimums, record visits and calls using built-in logs, and connect directly with suppliers through Supply'd order management software for a more integrated, efficient supply chain experience.
Supply'd order management software allows you to effortlessly manage all your standing orders, keeping recurring orders organised and under control. Quickly create standing orders on any device, set frequencies and next order dates, and easily adjust orders before dispatch by creating them as ready to pick or draft for review and one-off changes.
Supply'd order management software simplifies quote management, allowing you to quickly create and customise quotes on any device. Easily email or download quotes, and convert them into orders with a single click. You can also manage quote expiry times, ensuring everything stays organised and efficient.
Discover a transformative order management system designed to simplify and streamline even the most complex business challenges, empowering you to operate with greater clarity and efficiency.
Book a demoSeamlessly integrate Supply'd order management software with your current systems, enhancing cohesion and streamlining your business for greater efficiency.
Supply'd order management software leverages our extensive expertise in the food and retail industries, combining it with cutting-edge technology to drive innovation.
Our difference lies not only in what we offer but in how we approach the needs of food and retail businesses. We combine innovative technology with deep industry understanding to create tailored order management software solutions that drive measurable impact.
Supply'd eliminates the need for multiple plug-ins or additional systems by offering a comprehensive, end-to-end platform tailored to the food and retail sectors. This streamlined approach reduces order management inefficiencies, manual workarounds, and complexity.
Unlike alternative order management solutions with self-managed or automated support models, Supply'd provides responsive, human-centric customer service. You have direct access to decision-makers and proactive assistance, fostering trust and ensuring smooth implementation and ongoing success.
Supply'd is specifically designed for food and retail businesses, addressing your unique order management needs. Its industry-specific features and insights deliver practical solutions where generic systems fall short.
Supply'd uses cutting-edge technology, avoiding the “old-school” limitations of some competitors. The order management system grows seamlessly with you, offering scalability without requiring additional systems or major disruptions.
Supply'd is a specialised Food ERP System designed to replace spreadsheets and generic accounting add-ons. We combine manufacturing, warehousing, sales, and logistics into a single source of truth.
Supply'd Intelligence is the engine behind your smartest decisions—designed specifically for food & retail businesses. It forecasts demand, predicts sales and production needs, and powers automation across purchasing, invoicing, and delivery. Your data remains private and secure, with insights tailored exclusively to your business. Discover a smarter way to operate, driven by your data.
Learn moreYes. Supply'd is a unified Order Management System (OMS). You can manage wholesale B2B orders (with customer-specific pricing and terms) alongside your direct-to-consumer (B2C) orders from Shopify or Square in a single dashboard.
Absolutely. Supply'd includes a B2B Ordering Portal (Supply'd Lite) where your wholesale customers can log in, see their specific pricing, view past invoices, and place orders directly—saving you hours of data entry.
Our AI-powered Smart Order Inbox reads PDF purchase orders emailed by your customers. It extracts the SKUs, quantities, and delivery details to create a draft Sales Order automatically, eliminating manual re-keying errors.
Yes. Wholesale pricing is complex, so we made it flexible. You can set up unlimited Price Tiers (e.g., Retail, Wholesale, Distributor) and assign them to specific customers. You can even override specific products for individual customers.
Yes. You can enforce a Minimum Order Value (e.g., $150) or quantity to ensure every delivery is profitable. You can also set "Free Freight Thresholds" to encourage customers to increase their basket size.
Yes. For customers who order the same thing every week, fortnight, month or quarter, you can set up Standing Orders. Supply'd generates these orders automatically based on the schedule you define, so you never miss a delivery.
Yes. Unlike rigid systems that lock orders immediately, Supply'd allows you to Edit, Add, or Remove items from a sales order right up until the moment it is picked or dispatched. The invoice and inventory allocation update automatically.
Yes. Your sales team can log in via tablet or mobile, select a specific customer, and place an order using that customer's specific Price List and order history. Perfect for reps on the road or at trade shows.
Yes. Supply'd handles Sales Units of Measure automatically. You can inventory a drink as a single bottle, but sell it as a 'Carton of 24'. The system automatically deducts 24 bottles from stock when a carton is ordered, keeping your inventory accurate.
Yes. Supply'd sends branded Order Confirmations and Dispatch Notifications (if using the delivery module) automatically. This reduces "Where is my order?" phone calls and keeps your customers informed.